Curate a Highly Engaging Learning Experience with Zoom

Course Description

If you’re new to using Zoom to deliver your webinars and online courses, looking for a crash course guide on Zoom for  some practical tips on how to best use Zoom for training and facilitation, you’ve come to the right place!

This workshop is for teachers, lecturers and trainers looking to improve your virtual training and workshop facilitation skills increasing your engagement with students / participants. For corporate training, our workshop outline for "Curate a Highly Engaging Online Learning Experience with Zoom" can be customized to your needs.

Virtual Meeting with Good Connection
Compared to other online meeting platforms, Zoom has better connection compared to its competitors, such as  i.e. WebEx, Microsoft Teams.

Tools for Facilitation
Zoom was pioneer in having the function "Breakout rooms" which has helped in online facilitation, and small group discussions during workshops and trainings.

Software built for Online Training and Facilitation
Annotation, Recording, Multiple Screen share, A.I. live captions are tools built to improve workshop and training experience online. Zoom is the pioneer to these very useful and much needed tools just to mention a few.

As this is a workshop for Trainers and Facilitation to use Zoom more effectively, participants pre-requisite knowledge will include:
1) Mute/Unmute: Toggle this both for yourself and your attendees
2) Start/Stop Video: Toggle this both for yourself and your attendees
3) Ability to screen share all screens and specific screens
4) Ability to send message to everyone and private messages to specific attendees (and messages to attendees in the waiting room)
5) Ability to start and end meetings
6) Ability to start/stop recordings
7) Ability to pull up participants name list and thumbnail views (or gallery views)
8) Ability to assign host and co-host
9) Ability to create a single session and recurring meeting
10) Ability to put participants in the waiting room and/or admit them.

Item 1-5 are compulsory pre-requisite knowledge.
Item 6-10 are good knowledge to have.
Alternatively, we are able to introduce these features in the workshop as well.

Target Audience for the workshop: Lecturers, Trainers, Workshop Facilitators, Instructors, Organizational Leaders, Managers, etc.



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  • Course Schedules
  • Advanced Zoom Features for Student's Learning
  • Participants Brainstorming for the use of Annotation Tool in Training
  • Introduction to Breakout Rooms
  • Introduction to Virtual Whiteboards
  • Encouraging Response through Action / Movement
  • Multiple Screen Share of Participant's Screen
  • Virtual Ice Breaker Ideas
  • Zoom Class Management Tools


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Charmaine Lee

Chief Digital Marketing Officer

As the Chief Digital Marketing Officer at Sky Digital Agency, Charmaine brings over 13 years of experience as a seasoned digital marketing trainer and consultant. She has worked with a diverse range of companies, including Singapore University of Technology and Design (SUTD), Temasek Polytechnic, Ngee Ann Polytechnic, Institute for Adult Learning (IAL), Mitsubishi Heavy Industries, SATO Global, Merz Aesthetics, and Schneider Electric (France), to name a few.

With a passion for actionable insights, Charmaine delivers practical solutions for government agencies, SMEs, and individuals venturing into digital marketing careers. Through engaging, practical and hands-on training sessions, she provides real-world examples and guidance on website optimization, crafting persuasive email campaigns, inbound social media marketing strategies, and integrated digital marketing strategies and more.

Charmaine's expertise equips clients to thrive in the dynamic digital landscape, driving growth and success for their brands and businesses. She is a WSQ ACTA Certified trainer, who trains in WSQ and IBF Funded Digital Marketing programs, Google SME Leadership and Google Squared Online Programs.

She is an experienced digital marketing trainer with WSQ ACTA Certification and trains at:
• Associate Adult Educator (AAE), an Adult Education Professionalisation (AEP) offered by, and a Trainer with Institute for Adult Learning, Jan 2020 - Dec 2021
• Associate Digital Marketing Trainer with Singapore Business Federation, August 2021 till present
• Adjunct Digital Marketing Trainer at Aventis Learning Group, March 2020 till present
• Expert Speaker at Squared Online (program co-developed with Google) @Avado, June 2021 - May 2022
• Business & Marketing Mentor: Temasek Polytechnic (LaunchPad), Ngee Ann Polytechnic (Sandbox), and SUTD Venture Building Program (2020 - 2022), and NUS Msc in Venture Creation Programs (Dec 2021-May 2022)

Till date, she has trained more than 2,500 individuals, and conducted more than 2,200 hours of training for marketers and business owners in the last 2 years alone.

Charmaine makes learning interactive, practical and fun.
That’s how she learn, and that’s how she shares her knowledge with others. 

Get connected with Charmaine on LinkedIn: http://bit.ly/charmaine-linkedin

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